Natural Language Processing & Text Analytics Services
Computational analysis of large volumes of text, from social media and open-ended feedback to reports and publications. We apply methods suited to your question and explain what the results do and do not show.
Turning unstructured text into insight
Sentiment Analysis
Measuring opinion and attitude in reviews, feedback, comments and social media posts.
Topic Modelling
Discovering the main themes in large collections of documents using methods such as LDA and related approaches.
Text Classification
Sorting documents, messages or responses into meaningful categories, with performance evaluated and reported.
Text Mining & Keyword Analysis
Frequency, co-occurrence and network analysis of terms to reveal patterns in your text data.
Large-Scale Document Analysis
Processing reports, policy documents, publications and transcripts at a scale that manual reading cannot reach.
Python & R Text Pipelines
Reproducible workflows in Python and R, so your text analysis can be checked, repeated and extended.
Text Visualisation & Reporting
Clear charts, term networks and summaries that communicate text-based findings to non-technical readers.
NLP and text analytics FAQs
What kinds of text data can you analyse?
Survey comments, interview transcripts, reviews, reports, policy documents and public social media posts, among others. Tell us about your source and we will confirm what is feasible.
Do you work in languages other than English?
This depends on the language and the tools available. Please tell us the language during the first discussion so we can confirm whether we can support it well.
How accurate are the results?
We evaluate methods against your data where possible and report limitations plainly, rather than promising a fixed level of accuracy.
Is this suitable for a thesis or journal article?
Yes. We document the methods and steps used so they can be described in your methodology and reproduced.
Ready to discuss your project?
Share your objectives and your data, and we will suggest a suitable approach and the next steps.
Social Media Text Analytics
Analysis of public posts and discussions, subject to platform terms and data availability.